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  • Testimonials

    • “I found Ignite Excellence had a new and fresh approach to an old topic – developing better communication skills. I’ve taken many courses in this area and appreciate you being able to address this succinctly.”
      Lisa Lapierre, Consultant
      Hunt Personnel

    • “I found Ignite Excellence had a new and fresh approach to an old topic – developing better communication skills. I’ve taken many courses in this area and appreciate you being able to address this succinctly.”
      Lisa Lapierre, Consultant
      Hunt Personnel

    • “Thank you for giving me great habits and the tools to get it right every time! Your course and its teaching methods have already proven successful, as I’ve been able to persuade and move people to action faster with greater retention of information! I will use the skills I’ve learned in every presentation I do, with the ability improve each and every time!”
      Mia Chang, Account Executive
      Desjardins Financial Security

    • “My experience at the training was terrific. Of course you shook me out of my comfort zone. It was engaging, interactive, emotive and very purposeful. I learnt about my personality strengths that are relevant to effective communication.”
      George Ogalo
      Africa International University

    • “This is by far the most enjoyable and effective training program I have been involved with… and ironically on my (previously) least favoured subject.”  

      Jillian Warren, Sr. Interior Designer
      IBI Group

    • “Over my career, I’ve taken many presentation courses, but none of them really pushed me to the limit as this one did. The Ignite Excellence approach makes you face your fears and tackle them head on! It also forces you to think and plan strategically when preparing for a presentation. The individualized skills learned in this program far exceed the cost!”
      Moe Renaud, Regional Director
      Desjardins Financial Security

    • “Having been in the Group Benefit business for over 20 years I have had the opportunity to attend many presentation courses over that time.  The Ignite Excellence Presentation program was by far the most valuable to date. The instruction is concise, well prepared and very encouraging in helping apply the tools. I would recommend this program to any individuals who present to potential clients!”

      Rod Trites, Account Executive
      Desjardins Financial Security

    • “I have, in the last few years, lacked confidence in several aspects of my life. This program has helped me gain it back. I will speak up in the future and feel good about it. Thanks.”
      Susan Roach, Direct Sales Rep
      Hanson Brick

    • “The unique thing about Suzanne Stevens is her innate ability to quickly identify how a particular community works, figure out how to craft communication to be effective in that context and then show how to use those skills.”
      Lois Shaw, Communications
      Africa International University (AIU)

    • “Quick session – a must have to grow as a Manager. It prepares you to carry out a difficult conversation. It makes you comfortable to lead.”
      Ambles Kock
      Yahoo!

       

    • “We continue to get requests from our staff for the Influence Without Authority Program and positive feedback from those who have attended in the past. To date, your program is the top rated program with our staff.”

      Ian MacRae, Director
      Rowan Williams Davies and Irwin Inc. (RWDI)

    • “I thoroughly enjoyed the Influence Without Authority program and would highly recommend it to anyone in the work place. I knew it would be helpful but didn’t realize just how beneficial and insightful it would be. I am much more confident now in how to communicate ideas, concerns and proposals and plan on using what I’ve learned in all facets of life. Thank-you!”
      Christine Tompa
      News Canada

    • “This program was a big eye opener for me, as well at times a humbling one. That said it was very instructive in helping me see the skills I need to improve on in effective influencing.”
      Dave Carpenter, Business Development Manager
      Yahoo!


    • “This was a very well structured, dynamic program. I have left feeling more comfortable and confident with my ability to communicate with more senior or experienced clients and colleagues.”
      Natalie York
      Rowan Williams Davies and Irwin Inc. (RWDI)

    • “A great training that should be taken by all Leaders who have direct reports. It offers excellent tips and facts that are essential for all business and even personal communications.”
      Helga Kriska, Team Leader –
      AMEX


    • “Firstly, I would like to thank you for offering such a program that gets to the heart of communication and more importantly, leadership. I found the three-day program to be exciting and extremely useful. It allowed me the opportunity to look back on the way I have been communicating, understand it and improve it. I feel empowered with new skill sets that will allow me to get the most value from the people I work with.”

      Richard Aubry, Associate
      IBI Group

    • For our Women’s Leadership Network, Suzanne Stevens created a session on influencing, differentiating and engaging, specifically aimed at women.  Suzanne herself is an excellent role model for other women and the session was a big hit!  Her presentation was engaging and the content was interesting, relevant and thought provoking.  Every participant enjoyed themselves and all of the feed back I received was positive.”
      Nancy Forrester, Manager, IT – ERP & BW,
      Canadian Standards Association (CSA Group Canada
      )

    • “After just recently participating in the Leadership and Perception Selling Programs through Ignite Excellence, I have found a higher, conscious level of communication. Having attended a number of different Sales Training programs, Ignite Excellence is by far the most valuable in all facets. This has lead to stronger coaching abilities, higher levels of communication and understanding with upper management, as well as establishing and solidifying client relations.”

      Sandi Leonard, General Sales Manager
      Astral Media Radio

    • “Suzanne Stevens came to speak to our Women’s Leadership Network and we thoroughly admired her endless energy and insight into how women can be successful in all areas of their lives.”
      Allyson Kinsley, Vice President Strategic Business Development,
      MasterCard

    • “The senior team at Research House has just completed three days of training with Ignite Excellence. The session was truly outstanding! My team returned to the office refreshed, re-invigorated and I think a bit exhausted. The change in the buzz around the office is remarkable. In my impression, the three days we spent with Ignite Excellence will kick of a quantum change in what Research House is and what it will be for the future.”
      Graham Loughton, Vice President & General Manager
      Research House

  • Ignite Excellence Foundation

    Investment in your development is also an investment in tertiary education for the future women leaders of Africa. Five percent (5%) of every program sold will be donated to the Ignite Excellence Foundation. – focusing on investing, inspiring & developing women leaders for tomorrow.
  • Become an Affiliate Partner

    Do you want to become an Affiliate Partner and earn referral fees? Click here to learn more. International affiliates welcome.
  • Organization Development

    If you are interested in developing your team, email us at sales@igniteexcellence.com for special online training rates or visit the Group Solutions for more information and options on developing your team.
  • Blog

    Two-Way Communication: The Difference Between Winning and Showing Up

    Posted on March 6th, 2010 and posted by Suzanne F. Stevens

    I am a Very Proud Canadian! As a very proud Canadian, I felt a little disappointed when the Canadian Olympic women’s pursuit skaters made the decision to not communicate with their coach during such an important race. That decision may have cost them the podium. The Canadian men’s team used trackside signs to communicate with [...]

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    A Rose by Any Other Name Would Smell as Sweet. But Why Not Call it a Rose?

    Posted on February 22nd, 2010 and posted by Suzanne F. Stevens

    My name is Suzanne F. Stevens. Not Sue Stevens, not Susan Stevens, not Suzanne Stephens, not Suz, not Sam, not Susan, certainly not Mr. Stevens, and definitely not Suzanne Somers! Now that I have that off my chest, how many people will actually remember my name? Over the course of my life, I always thought [...]

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    Hugs & Kisses: A Valentine’s Gesture for Client Loyalty

    Posted on February 16th, 2010 and posted by Suzanne F. Stevens

    My husband and I were enjoying a wonderful Valentine’s Day afternoon and decided to stop by our local pub.  When we arrived, we received a personalized Valentine’s Day card and a Hershey’s Hugs & Kisses chocolate from our waitress. I was flattered and impressed. As a businessperson I could not stop but think about the implications [...]

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    Hearing is Believing: Presenting to What an Audience Wants

    Posted on February 8th, 2010 and posted by Suzanne F. Stevens

    In my last entry, I spoke about looking in the mirror, knowing when to look closely and when to avoid constant scrutiny. In this entry I am asking you to look closely at who is in your audience when you are presenting to win business. Let’s say you decide to buy a new computer. The [...]

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    Mirror, Mirror on the Wall: Sales and Business Strategies You Can See

    Posted on February 2nd, 2010 and posted by Suzanne F. Stevens

    After the holidays, I was chatting with a girlfriend about the gifts our husbands had bought us. I was quite impressed with the amount of care my husband put into my gifts; but I must admit, one of my girlfriend’s gifts gave me more thought. She received a mirror that acts like a microscope highlighting [...]

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