Influence diverse stakeholders to positive outcomes
Communicating influentially to clients, colleagues and bosses to ensure a cohesive approach to project execution while promoting the most suitable approach to be implemented based on objectives and expectations.
Many organizations invest in sales people because they bring in business. Although this is wise, individuals who actually implement the solution for the customer are often forgotten. These individuals have the product expertise, but often not the influential communication skills, to communicate realistic expectations of a project to colleagues and/or clients.
Influence Without Authority – Influence diverse stakeholders to positive outcomes, focuses on the fundamentals of communication to achieve realistic expectations while promoting the best outcome. The program also takes into consideration the politics that often exist when dealing with colleagues with whom we work with every day and over whom we have no authority.
Participants learn to gain respect, confidence, and trust from their colleagues, clients, and bosses so their recommendations are taken seriously. The ability to communicate your knowledge and insights clearly helps to provide the best solutions to diverse stakeholders.
Key Learning Outcomes
Participants will have the skills to:
- Uncover the different motivations, priorities, and perceptions that drive colleagues’ or clients’ decisions.
- Recognize individual communication approaches and skills to adapt to specific situations and objectives.
- Communicate effectively through difficult conversations.
- Control an interaction with a colleague and/or client.
- Present a solution that will influence an outcome.
- Develop awareness to get to each participants’ individual next level of effectiveness.
Who should attend?
- Are involved in the execution of a project; including, but not limited to, Project Managers
- Work with colleagues over whom they have no authority
- Require ongoing contact with clients to execute a project
- Teams who want to work more effectively as a team
- Are challenged to advance in an organization as they lack confidence, capability and communication skills to advance.
SPECIAL FEATURE FOR LEADING LADIES
In addition to the extensive and comprehensive online programs, the Founder of Ignite Excellence Inc., Suzanne F Stevens, also provides you with insights on using influential skills as a woman. Also featured, are international ‘Leading Ladies’ in business, politics, education and philanthropy who will provide strategies on ‘how to’ build and grow your career, company or institution. These insights will be emailed to you during and after the completion of your program. This offer is exclusive to the Leading Lady Series.
Full Program –Influence Without Authority Program, includes digital audio and visual streaming, downloadable module worksheets (that build a complete workbook to be used as a resource), module exercise, reinforcement tools and certificate of program completion. The program includes approximately 15 modules and can be completed in a few days or two months depending on your objectives.
(Note: You will need an internet connection to take this course. The highest technology has been considered to promote streaming in emerging countries. The training videos are supported by all major Operating systems and browsers: Operating Systems: Mac OS/Windows; Browser support: Internet Explorer, Firefox, Google Chrome, Safari, Opera, browsers on iPhone/iPad and other smartphones; Flash version required: 9.115.)
This program is not presently available on-line, however, if you are interested in receiving a special promotion rate when it is launched please click this link (Influential communications-development-program) and use promotion code “IWAintro” And we will inform you of its availability.