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  • Testimonials

    • “I found Ignite Excellence had a new and fresh approach to an old topic – developing better communication skills. I’ve taken many courses in this area and appreciate you being able to address this succinctly.”
      Lisa Lapierre, Consultant
      Hunt Personnel

    • “I found Ignite Excellence had a new and fresh approach to an old topic – developing better communication skills. I’ve taken many courses in this area and appreciate you being able to address this succinctly.”
      Lisa Lapierre, Consultant
      Hunt Personnel

    • “Thank you for giving me great habits and the tools to get it right every time! Your course and its teaching methods have already proven successful, as I’ve been able to persuade and move people to action faster with greater retention of information! I will use the skills I’ve learned in every presentation I do, with the ability improve each and every time!”
      Mia Chang, Account Executive
      Desjardins Financial Security

    • “My experience at the training was terrific. Of course you shook me out of my comfort zone. It was engaging, interactive, emotive and very purposeful. I learnt about my personality strengths that are relevant to effective communication.”
      George Ogalo
      Africa International University

    • “This is by far the most enjoyable and effective training program I have been involved with… and ironically on my (previously) least favoured subject.”  

      Jillian Warren, Sr. Interior Designer
      IBI Group

    • “Over my career, I’ve taken many presentation courses, but none of them really pushed me to the limit as this one did. The Ignite Excellence approach makes you face your fears and tackle them head on! It also forces you to think and plan strategically when preparing for a presentation. The individualized skills learned in this program far exceed the cost!”
      Moe Renaud, Regional Director
      Desjardins Financial Security

    • “Having been in the Group Benefit business for over 20 years I have had the opportunity to attend many presentation courses over that time.  The Ignite Excellence Presentation program was by far the most valuable to date. The instruction is concise, well prepared and very encouraging in helping apply the tools. I would recommend this program to any individuals who present to potential clients!”

      Rod Trites, Account Executive
      Desjardins Financial Security

    • “I have, in the last few years, lacked confidence in several aspects of my life. This program has helped me gain it back. I will speak up in the future and feel good about it. Thanks.”
      Susan Roach, Direct Sales Rep
      Hanson Brick

    • “The unique thing about Suzanne Stevens is her innate ability to quickly identify how a particular community works, figure out how to craft communication to be effective in that context and then show how to use those skills.”
      Lois Shaw, Communications
      Africa International University (AIU)

    • “Quick session – a must have to grow as a Manager. It prepares you to carry out a difficult conversation. It makes you comfortable to lead.”
      Ambles Kock


    • “We continue to get requests from our staff for the Influence Without Authority Program and positive feedback from those who have attended in the past. To date, your program is the top rated program with our staff.”

      Ian MacRae, Director
      Rowan Williams Davies and Irwin Inc. (RWDI)

    • “I thoroughly enjoyed the Influence Without Authority program and would highly recommend it to anyone in the work place. I knew it would be helpful but didn’t realize just how beneficial and insightful it would be. I am much more confident now in how to communicate ideas, concerns and proposals and plan on using what I’ve learned in all facets of life. Thank-you!”
      Christine Tompa
      News Canada

    • “This program was a big eye opener for me, as well at times a humbling one. That said it was very instructive in helping me see the skills I need to improve on in effective influencing.”
      Dave Carpenter, Business Development Manager

    • “This was a very well structured, dynamic program. I have left feeling more comfortable and confident with my ability to communicate with more senior or experienced clients and colleagues.”
      Natalie York
      Rowan Williams Davies and Irwin Inc. (RWDI)

    • “A great training that should be taken by all Leaders who have direct reports. It offers excellent tips and facts that are essential for all business and even personal communications.”
      Helga Kriska, Team Leader –

    • “Firstly, I would like to thank you for offering such a program that gets to the heart of communication and more importantly, leadership. I found the three-day program to be exciting and extremely useful. It allowed me the opportunity to look back on the way I have been communicating, understand it and improve it. I feel empowered with new skill sets that will allow me to get the most value from the people I work with.”

      Richard Aubry, Associate
      IBI Group

    • For our Women’s Leadership Network, Suzanne Stevens created a session on influencing, differentiating and engaging, specifically aimed at women.  Suzanne herself is an excellent role model for other women and the session was a big hit!  Her presentation was engaging and the content was interesting, relevant and thought provoking.  Every participant enjoyed themselves and all of the feed back I received was positive.”
      Nancy Forrester, Manager, IT – ERP & BW,
      Canadian Standards Association (CSA Group Canada

    • “After just recently participating in the Leadership and Perception Selling Programs through Ignite Excellence, I have found a higher, conscious level of communication. Having attended a number of different Sales Training programs, Ignite Excellence is by far the most valuable in all facets. This has lead to stronger coaching abilities, higher levels of communication and understanding with upper management, as well as establishing and solidifying client relations.”

      Sandi Leonard, General Sales Manager
      Astral Media Radio

    • “Suzanne Stevens came to speak to our Women’s Leadership Network and we thoroughly admired her endless energy and insight into how women can be successful in all areas of their lives.”
      Allyson Kinsley, Vice President Strategic Business Development,

    • “The senior team at Research House has just completed three days of training with Ignite Excellence. The session was truly outstanding! My team returned to the office refreshed, re-invigorated and I think a bit exhausted. The change in the buzz around the office is remarkable. In my impression, the three days we spent with Ignite Excellence will kick of a quantum change in what Research House is and what it will be for the future.”
      Graham Loughton, Vice President & General Manager
      Research House

  • Ignite Excellence Foundation

    Investment in your development is also an investment in tertiary education for the future women leaders of Africa. Five percent (5%) of every program sold will be donated to the Ignite Excellence Foundation. – focusing on investing, inspiring & developing women leaders for tomorrow.
  • Become an Affiliate Partner

    Do you want to become an Affiliate Partner and earn referral fees? Click here to learn more. International affiliates welcome.
  • Organization Development

    If you are interested in developing your team, email us at sales@igniteexcellence.com for special online training rates or visit the Group Solutions for more information and options on developing your team.
  • Program Implementation

    Below is a list of questions that you may have on how to get the best from your IgniteU program. If you have a question regarding your program execution, first see if it is answered below. If not, go to the closely aligned question and ask your question in the “comment” area (once you click “read more”) and we will answer it within 48 hours.

    How is the Program structured?
    • Each program is packed with useable content to assist you in developing your business influential communication skills
    • In some modules, and at the end of every module there are exercises that you can apply immediately in your professional and person life
    • Each module has a “Module Question to Move Minds.” This question is designed to challenge the way you communicate.
    Read more
    How many and how long are the modules?
    • Fourteen.
    • How often will I receive a new module? Depends – if you chose Step-by-Step or the Fast Track option.
      • Fast Track Option: You will receive access to all the modules at once.
      • Step-by-Step Option: You will receive one or two modules a week. We recommend Step-by-Step so you can do the exercises between each module.
    • How long is each module? Most are under an hour. Each module time is at the beginning of the module.
    Read more
    How long do I have access to each module?

    Unlimited in confines of the purchase agreement such as:  This program is exclusively for your use, do not copy or share with others as that is in conflict with the copyright laws.

    Read more
    Can I change my options from Step-by-Step to fast track or vice-versa?

    No, once you have selected Step-by-Step or Fast Track, you cannot change the method of which you have access to the modules.

    Read more
    What if I have questions?

    Ask your questions under “FAQ’s”  under a related question (just click “read more” and you will see a place to ask you question). If the question has not been asked yet, ask it in any of the comment areas and we will reply. We will answer it here so everyone can benefit.

    Read more
    Is there an order to which we should do the modules?
    • We assist you with that decision, by providing you the order of the modules by how they are numbered (in the Fast Track option), or how they are delivered (in the Step-by-Step option).
    • Module delivery does not follow the order of the “10 Planning components to a Persuasive Presentation.” We have intermixed the planning and delivery skills to promote more immediate practice as well as become engaged into the complete process faster.
    Read more
    How do I practice the skills I learn?

    We have Ignite Your Edgeness Exercises after every module, designed to use in your daily professional and personal communication.

    Read more
    How do I make this program practical to my everyday life?
    • The programs are designed with real business situations in mind. There are several examples throughout the program demonstrating relevance to real world situations.
    • Think of a presentation/meeting that you need to conduct, or one that you foresee yourself doing in the future. Use all the all the tools to help you prepare and execute that interaction. By using a real life example you will increase your involvement and therefore increase your retention of the new material. 
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    How do I expedite my learning?

    Do the “Ignite Your Edgeness” exercises after each module. It will expedite your learning, and your retention of the new material.

    Read more
    Where can I get more information about these skills?
    • There is more information on the worksheets than what will be covered in the online modules. All the worksheets are downloadable and compile a workbook, which should be used as resource for years to come.
    • Also as an Ignite Excellence client you will receive “Ignite Insights” for the  year that will provide practical use of the influencing skills.
    • The Ignite Excellence Blog, on this site and at (www.igniteexcellence.com) and the Suzanne F Stevens blog (www.suzannefstevens.com) provide as resources of how develop your skills both personally and professionally.
    Read more
    Will I receive a certificate upon completion of an IgniteU program?

    Yes you will receive an Ignite Excellence program certificate upon completion of the program. Use it to demonstrate your investment in your development personally and professionally.

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    Can I share this program with my colleagues or friends?

    This program is exclusively for your use, do not copy or share with others as that is in conflict with the copyright laws.

    • If you would like to share with your friends, you can register to be an affiliate, and you will receive referral benefits. For more information visit the Affiliate tab.
    Read more
    What is the best approach to scheduling my training?
    • Commit time every week
    • Regardless if you are on the Fast Track or Step-by-Step option, you should commit time every week to your influential communications develop.
    • If you are on the Step-by-Step option you will receive a module or two every 7 days. Make sure you pick a day or night every week to focus for an hour on your development. It is like going to University or College; you need to show up for class on the designated day to be committed to your development.
    Read more