A sample of some Ignite Excellence Inc. Testimonials

“Suzanne Stevens is a most captivating motivational speaker. She is tuned to her audience, and provides exactly what is required to bring home the critical behaviour or objective.”
David J. Miller, President and CEO

“Ignite Excellence training has helped me to raise the bar of what I expect of myself as a Presenter, Negotiator, and Salesman. You start learning immediately. This training is simply fantastic! It helped me to look at the sales process from all aspects and see fresh new ways to handle any situation. I have seen myself improve by leaps and bounds. No matter what level you feel you are at, Ignite Excellence training will offer you new ways to hone your skills.”
Chris Gibbs, Account Manager
Hanson Brick

Persuasive Presentations that Move Minds Program

“Thank you for giving me great habits and the tools to get it right every time! Your course and its teaching methods have already proven successful, as I’ve been able to persuade and move people to action faster with greater retention of information! I will use the skills I’ve learned in every presentation I do, with the ability improve each and every time!”
Mia Chang, Account Executive
Desjardins Financial Security

“My experience at the training was terrific. Of course you shook me out of my comfort zone. It was engaging, interactive, emotive and very purposeful. I learnt about my personality strengths that are relevant to effective communication.”
George Ogalo
Africa International University

“This is by far the most enjoyable and effective training program I have been involved with… and ironically on my (previously) least favoured subject.”
Jillian Warren, Sr. Interior Designer
IBI Group

“Over my career, I’ve taken many presentation courses, but none of them really pushed me to the limit as this one did. The Ignite Excellence approach makes you face your fears and tackle them head on! It also forces you to think and plan strategically when preparing for a presentation. The individualized skills learned in this program far exceed the cost!”
Moe Renaud, Regional Director
Desjardins Financial Security

“Having been in the Group Benefit business for over 20 years I have had the opportunity to attend many presentation courses over that time.  The Ignite Excellence Presentation program was by far the most valuable to date. The instruction is concise, well prepared and very encouraging in helping apply the tools. I would recommend this program to any individuals who present to potential clients!”
Rod Trites,
Account Executive
Desjardins Financial Security

“I have, in the last few years, lacked confidence in several aspects of my life. This program has helped me gain it back. I will speak up in the future and feel good about it. Thanks.”
Susan Roach, Direct Sales Rep
Hanson Brick

“The unique thing about Suzanne Stevens is her innate ability to quickly identify how a particular community works, figure out how to craft communication to be effective in that context and then show how to use those skills.”
Lois Shaw, Communications
Africa International University (AIU)

“This was probably the best course I’ve taken since joining GE. I learned skills, strategies, and tips I can use at work and outside of work. It wasn’t easy because you’re actually learning something – which is the point!”
Brenna Walls, Senior Documentation Specialist / Team Leader
GE Capital Solution

I went in to the program hoping to simply refine my presentation skills. Coming out of the program it’s clear that I have gained so much more. I was able to learn how I can save time in the planning stages, structure and communicate my ideas in a more impactful manner to ultimately deliver a more effective presentation. Without hesitation, I would not only recommend the program to anyone who works with clients or prospects – but I’d recommend this program to anyone who works with people.”
Aubrey Stork, Account Director

“Presenting seemed an insurmountable obstacle. Now with the skills I have learned here, I feel like I have the framework & know-how to approach & work on this goal.”
Kristy Holden, Interior Designer
IBI Group


Perception Selling Program

“I want to thank you for your incredibly informative session at our National Sales Conference! I’ve read every sales book available and none of them have been able to give me as much direction with my sales calls in as little time as your seminar did.  You have a really great talent of condensing decades and decades worth of sales training into a relatively short time period and I truly believe that differentiates you from the pack. You have a real enthusiasm for helping others and it shows.” 
Tim Holley, CIM, Inside Sales Manager,
Advisor Channel, RBC Asset Management

“The Ignite Excellence methodology provided me with real world skills and insights allowing me to grow a small opportunity into a substantial deal with a Texas based retailer in my first year of software sales.  The program taught me how to bring out the client’s pains and get them to share with me their vision. Once I fully understood their concerns, I was able to present a 5-year implementation strategy with a variety of software products and services  – it’s all about the customer! As a result, I won “Rookie of the Year”.
Gerard Chevrier, Account Manager
Oracle Corporation

“I have been a sales professional for over 25 years and taken several training program over my career.  Although I am always open to improve, I was quite skeptical that I would learn anything new in the Perception Selling Program. I am happy to report that I believe I am having more meaningful and productive meetings with my clients. As a result, I believe it will result in better relationships with my top clients and increased sales and increased income for myself. I recommend the program to the seasoned sales professional as well as the rookie – I actually wish this course was available when I started my career over 25 years ago. Well done Suzanne!”
Dean Trudeau, Regional Sales Manager,
RBC Asset Management

“My sales increased hugely from the Perception Selling Program & I expect the same results from the Negotiation Excellence Program. As a new rep, these training programs have helped me tremendously and given me tons of confidence.”
Andrew Quinn-Young, Account Executive
Astral Media Radio

“I have been in the financial industry since 1999 and have taken countless sales training since then. None of my previous training experiences come even close to the quality, relevance and uniqueness of the trainings offered by Ignite Excellence and delivered by Suzanne Stevens. The reasons behind my thoughts are quite simple: She goes well above and beyond in terms of researching our industry, lingo, challenges, clients and relevant researches/data related to our business. There were so many personalized aspects within the training content that it makes it next to impossible not to be connecting with her from beginning to end. ”
Nika Lancaster, Inside Sales Manager
RBC Asset Management

“Some people say you have to be born with sales ability, and others feel it is skill that can be learned. Regardless of which belief you hold, Ignite Excellence’s training programs help any sales professional or organization move beyond traditional needs based selling, and perfect their innate ability to influence prospects and customers by understanding their life experiences and what they truly value.”
Lee Raito
RBC Asset Management,

“I would like to thank you for the excellent sales training I received. This was the second year of training from Ignite Excellence, and it only gets better! The three days were chockfull of very useful information, which I was able to immediately apply to begin benefiting from more effective management of my client base. The subjects covered were always presented in a very interesting way which made the retention level outstanding! I have been able to use what I have learned to enjoy higher commissions and improved production from my accounts – almost immediately!”
Pat Porter, Account Executive
Astral Media Radio

“We have enjoyed favourable Q1 results and believe that the investment we made in Ignite Excellence’s training program has had a positive influence. I would recommend this program to any organization that wants to invest in their teams and see measurable results.”
Debra Chapman, VP Sales

Influence Without Authority Program

“A must have to grow as a Manager. It prepares you to carry out a difficult conversation. It makes you comfortable to lead.”
Ambles Kock

“We continue to get requests from our staff for the Influence Without Authority Program and positive feedback from those who have attended in the past. To date, your program is the top rated program with our staff.”
Ian MacRae, Director
Rowan Williams Davies and Irwin Inc. (RWDI)

“I thoroughly enjoyed the Influence Without Authority program and would highly recommend it to anyone in the work place. I knew it would be helpful but didn’t realize just how beneficial and insightful it would be. I am much more confident now in how to communicate ideas, concerns and proposals and plan on using what I’ve learned in all facets of life. Thank-you!”
Christine Tompa
News Canada

“This program was a big eye opener for me, as well at times a humbling one. That said it was very instructive in helping me see the skills I need to improve on in effective influencing.”
Dave Carpenter, Business Development Manager

“This was a very well structured, dynamic program. I have left feeling more comfortable and confident with my ability to communicate with more senior or experienced clients and colleagues.”
Natalie York
Rowan Williams Davies and Irwin Inc. (RWDI)

Communication Leadership Program

“A great training that should be taken by all Leaders who have direct reports. It offers excellent tips and facts that are essential for all business and even personal communications.”
Helga Kriska, Team Leader –

“Firstly, I would like to thank you for offering such a program that gets to the heart of communication and more importantly, leadership. I found the three-day program to be exciting and extremely useful. It allowed me the opportunity to look back on the way I have been communicating, understand it and improve it. I feel empowered with new skill sets that will allow me to get the most value from the people I work with.”
Richard Aubry, Associate
IBI Group

“For our Women’s Leadership Network, Suzanne Stevens created a session on influencing, differentiating and engaging, specifically aimed at women.  Suzanne herself is an excellent role model for other women and the session was a big hit!  Her presentation was engaging and the content was interesting, relevant and thought provoking.  Every participant enjoyed themselves and all of the feed back I received was positive.”
Nancy Forrester, Manager, IT – ERP & BW,
Canadian Standards Association (CSA Group Canada

“After just recently participating in the Leadership and Perception Selling Programs through Ignite Excellence, I have found a higher, conscious level of communication. Having attended a number of different Sales Training programs, Ignite Excellence is by far the most valuable in all facets. This has lead to stronger coaching abilities, higher levels of communication and understanding with upper management, as well as establishing and solidifying client relations.”

Sandi Leonard, General Sales Manager
Astral Media Radio

“Suzanne Stevens came to speak to our Women’s Leadership Network and we thoroughly admired her endless energy and insight into how women can be successful in all areas of their lives.”
Allyson Kinsley, Vice President Strategic Business Development,

“The senior team at Research House has just completed three days of training with Ignite Excellence. The session was truly outstanding! My team returned to the office refreshed, re-invigorated and I think a bit exhausted. The change in the buzz around the office is remarkable. In my impression, the three days we spent with Ignite Excellence will kick of a quantum change in what Research House is and what it will be for the future.”
Graham Loughton, Vice President & General Manager
Research House

Value-Based Negotiations Program

“I would highly recommend this program for anyone who works in the business world. Negotiations of one form or another are part of our daily work environment. I believe the organizational techniques taught in this program will reduce the amount of stress associated with negotiations and therefore produce far more positive results. Many of my employees, including myself, began using our learning immediately.”
Jace Gates, Regional Sales Manager
Hanson Brick

“One of the best negotiation courses that I have ever been on. Ignite Excellence’s insight into the negotiation process and their high energy approach is motivating and truly excellent.”
Shawn Payne, Marketing Manager

“My sales increased hugely from the Perception Selling Program & I expect the same results from the Negotiation Excellence Program. As a new rep, these training programs have helped me tremendously and given me tons of confidence.”
Andrew Quinn-Young, Account Executive
Astral Media Radio

Connected Service Programs

“This program allows you to see things from a different point of view. You leave wanting to get started at applying these new tools.”
Sharon D’Angelo, Project Accounting Tech.
Rowan Williams Davies and Irwin Inc. (RWDI)

“I found Ignite Excellence had a new and fresh approach to an old topic – developing better communication skills. I’ve taken many courses in this area and appreciate you being able to address this succinctly.”
Lisa Lapierre, Consultant
Hunt Personnel

“Engaging, interesting and practical approach to communication and service skills.”
David Horwood

“Our team at JAZZ.FM91 was recently exposed to an exhilarating day of work shopping and learning with Suzanne Stevens. What impressed me most was her ability to formulate the training session to speak to such a diversified group of people. The seminar included employees from all facets of this media business: sales, on-air, fundraising, and administration. It was all about the common elements associated to being successful in the service business. We had an amazing day, and I would highly recommend Ignite Excellence for your next training session.”
Al Kingdon, Director, Sales & Marketing
JAZZ.FM91 – Canada